Charles Kenney

Charles Kenney is the author of ten books including The Best Practice: How the New Quality Movement Is Transforming Medicine. He is also the author of Transforming Health Care: Virginia Mason Medical Center’s Pursuit of the Perfect Patient Experience, for which he was awarded the 2012 Shingo Research and Professional Publication Award. He is a former print and television journalist and has served on the faculty of the Institute for Healthcare Improvement National Forum on Quality Improvement in Health Care.

By Charles Kenney